Night Guest Experience Host - Warm Welcome & Quiet Support

Fuller's; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

25% food & drink discount

Tips on top of hourly pay

Discounted hotel stays

My Fuller's benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream access

Job summary

Fuller's The White Hart in Twickenham is seeking a friendly Night Porter to welcome guests and ensure a smooth overnight stay. You will assist late arrivals, manage check-ins and support guests through the night, helping to create a warm first impression.

You'll need a welcoming personality, flexibility with shifts, and excellent guest service. Full induction, training, and access to benefits including discounts, Wagestream earnings, and healthcare are provided.

Qualifications

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Responsibilities

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Job description

Fuller's The White Hart in Twickenham is seeking a friendly Night Porter to welcome guests and ensure a smooth overnight stay. You will assist late arrivals, manage check-ins and support guests through the night, helping to create a warm first impression.

You'll need a welcoming personality, flexibility with shifts, and excellent guest service. Full induction, training, and access to benefits including discounts, Wagestream earnings, and healthcare are provided.