Night porter - 2 days a week

White Swan Stratford; Stratford-upon-Avon; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

25% discount on food and drink

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream early access

Job summary

White Swan Stratford is seeking a Night Porter to welcome guests during late hours and assist with night-time operations at The White Swan in Stratford-upon-Avon.

You will ensure a warm, safe, and seamless experience for guests, handling late check-ins and supporting guests through the night with a friendly, engaging demeanor.

Qualifications

• Friendly and welcoming presence for late arriving guests.
• Ability to assist guests during night hours and manage late check-ins/outs.
• Engaging personality and willingness to go above and beyond for guests.

Responsibilities

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions.

Skills

Friendly demeanor

Guest services

Night-time guest support

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’snext? – define the essence of who we are.

A historic place, recently renovated, The White Swan offers a high standard of accommodation to Stratford-upon-Avon tourists. There are 41 bedrooms, a busy bar and restaurant, and function rooms popular for private parties and wedding receptions. We're a friendly team who enjoy serving our brilliant guests.

What we can offer you:

• An exciting variety of career paths: Explore a widerange of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubsand hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eye care appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Night Porter:

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.