Night Porter - The White Hart Hotel, Hampton Wick

Fuller's; Kingston upon Thames; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

25% discount on food and drink

Weekly paid tips

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream pay access

Job summary

Fuller’s is seeking a Night Porter at The White Hart in Kingston upon Thames to provide a friendly, attentive presence during night shifts. You will welcome guests, assist with late check-ins, and ensure smooth early departures, contributing to a positive first and last impression of the hotel.

The role emphasizes reliable hospitality, strong guest relations, and a proactive approach to safety and comfort, with training and induction provided.

Qualifications

• Night porter role focusing on guest service and reliability.

Responsibilities

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• Deliver a warm and engaging hospitality experience, going above and beyond to ensure guest comfort.

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The White Hart is a pub and hotel offering 37 bedrooms, fine food and real ales. Close to Twickenham stadium, it's at its busiest on rugby match days - and when locals pour in for Sunday lunch.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Night Porter:

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.