Night Porter

Harri; Greater London; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount on food & drink

Discounted hotel stays

My Fuller’s benefits platform

Healthcare cash plan

Wagestream access

Induction and training

Weekly tips

Job summary

Fuller’s is seeking a Night Porter to welcome guests late at night and provide attentive support throughout the overnight shift. You’ll manage late check-ins, assist guests, and contribute to a warm, safe, and memorable stay at The White Hart.

Join a team that values hospitality, offers induction and training, and provides opportunities for career growth within Fuller’s pubs and hotels. A flexible night schedule is available.

Qualifications

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Responsibilities

• Provide a friendly and welcoming presence for guests arriving late at night.
• Assist guests throughout the night with needs and enquiries.
• Manage check-ins/outs during night shifts, ensuring smooth guest experiences.
• Maintain a calm, courteous, and professional demeanor at all times.

Skills

Friendliness

Guest support

Communication

Night shift

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The White Hart is a pub and hotel offering 37 bedrooms, fine food and real ales. Close to Twickenham stadium, it's at its busiest on rugby match days - and when locals pour in for Sunday lunch.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Night Porter:

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.