Night Porter - 5 days a week

Harri; Cirencester; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Food and drink discounts

Weekly tips

Stay discounts

Healthcare access

Induction and training

Wagestream access

Job summary

The Swan in Bibury is seeking a friendly Night Porter to welcome late arriving guests, assist with late-night checks, and ensure a smooth overnight operation across our 22-room inn by the River Coln. This role sits within The Cotswold Inns & Hotels family, where hospitality, integrity and personal service are valued daily.

We offer a supportive environment with training, access to staff discounts on food and accommodation, weekly tips, and flexible benefits to help you grow within Fuller’s

Qualifications

• Provide a friendly and welcoming presence for late arriving guests.
• Share a calm, attentive approach to overnight guest needs.
• Deliver consistent, high‑quality hospitality during night hours.

Responsibilities

• Welcome guests during late arrivals and assist with late check-ins.
• Support guests throughout the night and manage early check-outs.
• Maintain safe, quiet, clean guest areas and report issues promptly.
• Contribute to a positive first and last impression of the hotel.

Skills

Guest service

Night shift

Welcoming presence

Job description

At Cotswold Inns & Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswold’s. Whether it’s a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities.

With Fuller’s values at our core – doing things the right way, being part of the family, celebrating individuality, and always asking what’s next? – we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured.

The Swan in Bibury, a former Cotswold coaching inn is located on the enchanting banks of the River Coln. Offering 22 guest rooms including accommodation in one of the four garden cottage suites, The Hotel also has a welcoming bar and popular brasserie.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Night Porter:

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.