Night Porter

Fuller's; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

25% food & drink discount

Tips on top of hourly pay

Discounted hotel stays

My Fuller's benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream access

Job summary

Fuller's The White Hart in Twickenham is seeking a friendly Night Porter to welcome guests and ensure a smooth overnight stay. You will assist late arrivals, manage check-ins and support guests through the night, helping to create a warm first impression.

You'll need a welcoming personality, flexibility with shifts, and excellent guest service. Full induction, training, and access to benefits including discounts, Wagestream earnings, and healthcare are provided.

Qualifications

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Responsibilities

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

The White Hart is a pub and hotel offering 37 bedrooms, fine food and real ales. Close to Twickenham stadium, it's at its busiest on rugby match days - and when locals pour in for Sunday lunch.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a Night Porter:

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.