Night Front Desk & Guest Experience Specialist

Leonardo Hotel Cheltenham; Shurdington; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Recognition scheme

Talent referral scheme

Wellbeing Calendar

Training and progression paths

Job summary

Leonardo Hotel Cheltenham is seeking a friendly Night Porter to support the Front Office team and help deliver memorable guest care during the night shift. You’ll help with welcoming guests on arrival, assist with departures, and ensure hotel safety and security.

You’ll also assist in preparing ambient breakfast items, contribute to room service orders, and work closely with other departments to maintain Leonardo’s service standards.

Job description

Leonardo Hotel Cheltenham is seeking a friendly Night Porter to support the Front Office team and help deliver memorable guest care during the night shift. You’ll help with welcoming guests on arrival, assist with departures, and ensure hotel safety and security.

You’ll also assist in preparing ambient breakfast items, contribute to room service orders, and work closely with other departments to maintain Leonardo’s service standards.