Night Front Desk Specialist — Elevate Guest Experience

Berkshire News; United Kingdom; Remote; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Gym access

60% food discount

Pension scheme

Career development

28 days leave

Cycle to Work

Employee discounts

Life Assurance

Free parking

Job summary

Warner Hotels Group is seeking a Night Team Member for the Runnymede on Thames, near Windsor. You will support reception, assist Front Office, handle guest enquiries, and help with overnight cleaning tasks to ensure a smooth night-time operation.

No prior experience required; you will be supported by the team and receive extensive in-house training plus external qualifications to develop in the hotel industry. The role offers competitive hourly pay and staff benefits.

Qualifications

• No prior experience required; come as your authentic self.
• Put the guest journey at the heart of everything you do.
• Willingness to learn and improve knowledge on customer service and products.
• Support the wider team where needed.

Responsibilities

• Deliver excellent customer service on reception during night shifts.
• Assist Front Office and respond to guest enquiries.
• Support with hotel cleaning duties to help nightly operations.

Skills

Customer service

Guest journey

Willingness to learn

Team support

Job description

Warner Hotels Group is seeking a Night Team Member for the Runnymede on Thames, near Windsor. You will support reception, assist Front Office, handle guest enquiries, and help with overnight cleaning tasks to ensure a smooth night-time operation.

No prior experience required; you will be supported by the team and receive extensive in-house training plus external qualifications to develop in the hotel industry. The role offers competitive hourly pay and staff benefits.