Night Team Member — Guest Service & Growth

inploi; Heythrop; On-site; GBP 11,000 - 19,000; Full time

Benefits offered by this job

Free gym access

Staff discounts on meals

Pension scheme

Career development opportunities

28 days annual leave

Cycle to work

Employee assistance program

Life assurance

Free on-site parking

Family friendly policies

Refer a friend

Rewards portal

Discount platform

Wages on demand

Care concierge

Long service awards

Job summary

Warner Hotels in Heythrop is seeking a Night Team Member to deliver excellent reception service and support the overall night operations. You will work alongside the Night Supervisor and team to ensure the hotel runs smoothly through the night and guests enjoy a seamless experience.

The role offers an hourly rate up to £14.39 depending on age, with benefits including gym access, staff discounts, generous annual leave, and development opportunities.

Qualifications

• No experience required – just a genuine desire to help guests.
• Strong willingness to learn about our products and selling.
• Ability to support the wider team as needed.

Responsibilities

• Deliver great customer service on reception.
• Work with the Night Supervisor to ensure smooth hotel operations at night.
• Help maintain guest satisfaction and support during night shifts.

Skills

Guest focus

Learner mindset

Team support

Job description

Warner Hotels in Heythrop is seeking a Night Team Member to deliver excellent reception service and support the overall night operations. You will work alongside the Night Supervisor and team to ensure the hotel runs smoothly through the night and guests enjoy a seamless experience.

The role offers an hourly rate up to £14.39 depending on age, with benefits including gym access, staff discounts, generous annual leave, and development opportunities.