Night Front Desk & Guest Experience Associate

Warner Hotels; Egham; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Free gym access

60% food discount onsite

Pension scheme

28 days annual leave

Cycle to Work

Employee discounts

Job summary

Warner Hotels is seeking a Night Team Member for the Runnymede on Thames, a Warner Hotels Group property near Windsor. You’ll provide reception service overnight, support the Front Office, and help guests with enquiries while maintaining a clean, safe environment. No prior experience required; you’ll gain training and development opportunities within the group.

Competitive hourly pay and benefits apply. This role offers a supportive team atmosphere, with opportunities to grow professionally as

Qualifications

• No prior experience required; bring your genuine self to work.
• Willingness to learn about customer service and Warner Hotels’ offerings.

Responsibilities

• Deliver warm, professional customer service on reception during night shifts.
• Assist Front Office to ensure smooth hotel operations at night.
• Handle guest enquiries and resolve issues promptly with empathy.
• Assist with hotel cleaning duties as needed.

Skills

Customer service

Reception duties

Team player

Job description

Warner Hotels is seeking a Night Team Member for the Runnymede on Thames, a Warner Hotels Group property near Windsor. You’ll provide reception service overnight, support the Front Office, and help guests with enquiries while maintaining a clean, safe environment. No prior experience required; you’ll gain training and development opportunities within the group.

Competitive hourly pay and benefits apply. This role offers a supportive team atmosphere, with opportunities to grow professionally as