Night Front Desk & Guest Experience Associate

Castle Hotel - Front Office; Windsor; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free meals on duty

On-site parking

Uniform provided

Staff discounts across Sutton Hotel

Job summary

Castle Hotel Windsor is seeking a Night Team Member to greet and assist guests during the night, ensuring a warm and professional experience. Previous hotel reception exposure is advantageous, with strong communication and composure under pressure essential for delivering exceptional service.

Join a prestigious Windsor property with superb benefits and a commitment to staff development. The role starts August 2026 and offers a competitive annual salary, plus a range of wellness and lifestyle

Qualifications

• Night shift availability and willingness to work unsocial hours.
• Strong communication and customer-focused approach.
• Immaculate personal presentation and professional demeanor.

Responsibilities

• Provide a warm welcome to hotel guests at night.
• Assist with reception tasks and guest needs during night shifts.
• Maintain security, check-ins, and handling late guest requests.

Skills

Night shift experience

Customer-focused

Communication skills

Professional presentation

Job description

Castle Hotel Windsor is seeking a Night Team Member to greet and assist guests during the night, ensuring a warm and professional experience. Previous hotel reception exposure is advantageous, with strong communication and composure under pressure essential for delivering exceptional service.

Join a prestigious Windsor property with superb benefits and a commitment to staff development. The role starts August 2026 and offers a competitive annual salary, plus a range of wellness and lifestyle