Night Front Desk & Guest Services Host

Warner Hotels; Aston; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Free gym access

60% food discount onsite

Pension scheme

Career development opportunities

28 days annual leave

Cycle to Work

Job summary

Warner Hotels is seeking a Night Team Member for Alvaston Hall, a 253-bedroom hotel within the Warner Hotels Group. You will be part of a supportive team delivering guest-focused reception service and helping ensure the hotel runs smoothly during the night.

There is scope for development through in-house training and externally recognised qualifications, with a strong emphasis on customer care and teamwork in a historic setting.

Qualifications

• No experience necessary, just be willing to learn and help guests.
• Guest-focused approach and positive attitude.

Responsibilities

• Deliver great customer service at reception during night shifts.
• Support the Night Supervisor to ensure smooth hotel operations overnight.
• Contribute to a welcoming, safe and efficient guest experience during the night.

Skills

Customer service

Communication

Team player

Job description

Warner Hotels is seeking a Night Team Member for Alvaston Hall, a 253-bedroom hotel within the Warner Hotels Group. You will be part of a supportive team delivering guest-focused reception service and helping ensure the hotel runs smoothly during the night.

There is scope for development through in-house training and externally recognised qualifications, with a strong emphasis on customer care and teamwork in a historic setting.