Night Front Desk & Guest Services - 32-40h

Holiday Inn Express and Suites; London Borough of Ealing; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discounted hotel room rates for you &/

An additional days leave for your 3ird

Enhanced Maternity, adoption & shared

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme

Flexible working arrangements

Wagestream

Life Insurance

Employee Assistance Programme

Social and wellness events and rituals

Free meals on duty

Job summary

RBH Hospitality Management is seeking a dedicated Night Team Member for Holiday Inn Express London - Park Royal. This 32-hour role (potential to extend to 40 hours) suits night owls who enjoy a calm, service-driven environment and delivering consistent guest experiences.

You will welcome late arrivals, handle check-ins and audits, keep the lobby welcoming, and collaborate with the morning team. Benefits include discounted room rates, extra birthday leave, pension options, and family-friendly

Qualifications

• Natural night owl comfortable working through late hours.
• Friendly and welcoming, able to smile at 3 a.m.
• Good with numbers and detail-oriented, especially nightly audits.
• Reliable and calm under pressure, able to manage guest needs.

Responsibilities

• Be night shift team member keeping the hotel running smoothly while others rest.
• Welcome late-arriving guests, assist with check-ins and check-outs.
• Handle night audits and end-of-day reports.
• Be the go-to for guest requests during the night, e.g., room service or extra pillows.
• Keep the lobby and public areas tidy and welcoming.
• Monitor safety and security through regular checks.
• Coordinate with the early morning team for a seamless handoff.

Skills

Night shifts

Customer service

Attention to detail

Team player

Job description

RBH Hospitality Management is seeking a dedicated Night Team Member for Holiday Inn Express London - Park Royal. This 32-hour role (potential to extend to 40 hours) suits night owls who enjoy a calm, service-driven environment and delivering consistent guest experiences.

You will welcome late arrivals, handle check-ins and audits, keep the lobby welcoming, and collaborate with the morning team. Benefits include discounted room rates, extra birthday leave, pension options, and family-friendly