Night Guest Services Associate – Growth & Perks

Berkshire News; Studley CP; Hybrid; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Gym access

Food discounts onsite

Pension scheme

28 days annual leave

Cycle to Work Scheme

Free parking

Job summary

Warner Hotels at Studley Castle in Warwickshire is seeking a Night Team Member to assist with night-time reception, delivering friendly guest service and supporting the Night Team Leader to ensure smooth hotel operations.

No experience is required for this role; you will have opportunity to learn about customer service and our products, with a welcoming team ready to support you. Benefits include gym access, staff discounts, pension and career development.

Qualifications

• No experience necessary – just a promise to come to work as your whole authentic self.
• Must be willing to learn about customer service, our products and tailored selling.
• Be ready to support the wider team and help wherever needed.

Responsibilities

• Deliver great customer service on reception during the night shift.
• Work with the Night Team Leader to ensure smooth hotel operations.
• Engage with guests and handle enquiries in a friendly manner.

Skills

Customer service

Team player

Willingness to learn

Job description

Warner Hotels at Studley Castle in Warwickshire is seeking a Night Team Member to assist with night-time reception, delivering friendly guest service and supporting the Night Team Leader to ensure smooth hotel operations.

No experience is required for this role; you will have opportunity to learn about customer service and our products, with a welcoming team ready to support you. Benefits include gym access, staff discounts, pension and career development.