Night F&B Attendant (Commis Waiter) - Room Service

The Peninsula London; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

An exceptional opportunity awaits at a high-profile flagship hotel in London, where you will join a highly experienced team as a Food and Beverage Attendant. This role is pivotal in ensuring guests enjoy a seamless dining experience in their private rooms, combining excellent service with a deep knowledge of the menu. You will be trained in the Peninsula Service Principles, allowing you to provide tailored service that meets the high standards expected by guests. With competitive remuneration and attractive benefits, this position offers a chance to thrive in a supportive and dynamic environment.

Benefits

Generous service charge

Life Insurance

Enhanced pension plan contribution

Medical cash plans

Gym and fitness classes

Colleague restaurant with healthy food offerings

High street and online shopping discounts

Dry cleaning for uniforms

Qualifications

• Strong knowledge of food and beverage items and ingredients.
• Excellent time management and organization skills.

Responsibilities

• Provide high-quality dining service in guests' private rooms.
• Understand and follow the sequence of service with discretion.

Skills

Knowledge of food and beverage

Excellent time management

Adaptability

Friendly and positive attitude

Ability to work under pressure

Job description

The Peninsula London is pleased to announce that we are seeking a Food and Beverage Attendant (Commis Waiter) to work in our Room Service department. This service is critical to the success of any guest experience, providing unobtrusive yet high levels of dining service within the guests' private rooms. Having a great knowledge of the menu and the ingredients and being able to interact with the guest to provide friendly and tailored service is a true talent. Our guests often choose to relax in the comfort of their own rooms or benefit from the privacy that Room Service can offer whilst not compromising on the standard and service levels they come to expect from The Peninsula Hotels.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Understand and accurately follow the sequence of service with a friendly yet discrete approach.
• Be knowledgeable of all food and beverage items and the ingredients to be able to discuss this with guests as required.
• Offering a consistent service with continued participation in product awareness, and training activities and actively involved with tastings.
• Offer service in line with the Peninsula Service Principles of which you will be trained.

General Requirements

• Good knowledge of food and beverage.
• Friendly and positive.
• Excellent time management and organization, and highly adaptable.
• Flexibility and capability of working under pressure.
• This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

At the Peninsula London, we look after:

Your financial wellbeing:

• Excellent salary package
• Generous service charge distributed equitably to all colleagues
• Life Insurance
• Enhanced company contribution on pension plan

Your medical care:

• Medical cash plans including optical and dental coverage
• Enhanced maternity and paternity leave plan

Your daily health routine:

• State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers' room
• Colleague restaurant with healthy and balanced 24/7 food offerings
• On-site occupational health and safety nurse and wellbeing education sessions

Other perks:

• High street and online shopping discounts
• Rewards and recognition initiatives
• Dry cleaning for uniforms and work attire

We are delighted to receive your CV and will liaise with suitable candidates directly.