Night F&B Attendant (Commis Waiter) - Room Service

HSH Group / The Peninsula Hong Kong; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exceptional opportunity awaits at a high-profile flagship hotel in London, seeking a Night Food and Beverage Attendant to enhance guest experiences through attentive room service. This role requires a deep understanding of the menu and ingredients, ensuring that guests enjoy tailored and unobtrusive dining in the comfort of their rooms. Join a renowned group and work alongside an experienced team, where your contributions will be valued and recognized. Flexibility and a positive attitude are essential, especially during night shifts. If you are passionate about providing outstanding service, this is the perfect role for you.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Qualifications

• Good knowledge of food and beverage.
• Excellent time management and organization.

Responsibilities

• Follow the sequence of service with a friendly approach.
• Discuss food and beverage items with guests as required.

Skills

Food and Beverage Knowledge

Customer Service Skills

Time Management

Adaptability

Job description

Business Unit: The Peninsula London

Location: London

The Peninsula London is pleased to announce that we are seeking a Night Food and Beverage Attendant (Commis Waiter) to work in our Room Service department. This service is critical to the success of any guest experience, providing unobtrusive yet high levels of dining service within the guests’ private rooms at night. Having a great knowledge of the menu and the ingredients and being able to interact with the guest to provide friendly and tailored service is a true talent. Our guests often choose to relax in the comfort of their own rooms or benefit from the privacy that Room Service can offer whilst not compromising on the standard and service levels they come to expect from The Peninsula Hotels.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Understand and accurately follow the sequence of service with a friendly yet discrete approach.
• Be knowledgeable of all food and beverage items and the ingredients to be able to discuss this with guests as required.
• Offering a consistent service with continued participation in product awareness, and training activities and actively involved with tastings.
• Offer service in line with the Peninsula Service Principles of which you will be trained.

General Requirements

• Good knowledge of food and beverage.
• Friendly and positive.
• Excellent time management and organization, and highly adaptable.
• Flexibility and capability of working under pressure.
• This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

We are delighted to receive your CV and will liaise with suitable candidates directly.

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