F&B Attendant (Commis Waiter) - Room Service

HSH Group / The Peninsula Hong Kong; London; On-site; GBP 22,000 - 32,000; Full time

Job summary

An exceptional opportunity awaits at a high-profile flagship hotel in London, seeking a Food and Beverage Attendant. In this role, you will provide outstanding room service, ensuring guests enjoy a seamless dining experience in the comfort of their own rooms. With a focus on friendly and tailored service, you will engage with guests, showcasing your knowledge of the menu and ingredients. The position offers market-leading remuneration and attractive benefits, including a comprehensive salary package and wellness initiatives. Join a dynamic team dedicated to excellence in hospitality and make a significant impact on guest experiences.

Benefits

Market-leading remuneration

Generous service charge

Life insurance

Enhanced pension plan

Medical cash plans

Gym and fitness classes

On-site occupational health nurse

High street and online shopping discounts

Dry cleaning for uniforms

Qualifications

• Good knowledge of food and beverage is essential.
• Must have excellent time management and organization skills.

Responsibilities

• Follow the sequence of service with a friendly yet discrete approach.
• Discuss food and beverage items with guests as required.

Skills

Knowledge of food and beverage

Friendly and positive attitude

Excellent time management

Adaptability

Ability to work under pressure

Job description

Business Unit: The Peninsula London

Location: London

The Peninsula London is pleased to announce that we are seeking a Food and Beverage Attendant (Commis Waiter) to work in our Room Service department. This service is critical to the success of any guest experience, providing unobtrusive yet high levels of dining service within the guests’ private rooms. Having a great knowledge of the menu and the ingredients and being able to interact with the guest to provide friendly and tailored service is a true talent. Our guests often choose to relax in the comfort of their own rooms or benefit from the privacy that Room Service can offer whilst not compromising on the standard and service levels they come to expect from The Peninsula Hotels.

An exceptional opportunity to join our high-profile flagship hotel in London.

Market-leading remuneration, service charge, and attractive benefits.

Key Accountabilities:

1. Understand and accurately follow the sequence of service with a friendly yet discrete approach.
2. Be knowledgeable of all food and beverage items and the ingredients to be able to discuss this with guests as required.
3. Offer consistent service with continued participation in product awareness, training activities, and actively involved with tastings.
4. Provide service in line with the Peninsula Service Principles of which you will be trained.

General Requirements:

1. Good knowledge of food and beverage.
2. Friendly and positive attitude.
3. Excellent time management and organization skills, and highly adaptable.
4. Flexibility and capability of working under pressure.

This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

At the Peninsula London, we look after:

1. Your financial wellbeing: Excellent salary package, generous service charge distributed equitably to all colleagues, life insurance, enhanced company contribution on pension plan.
2. Your medical care: Medical cash plans including optical and dental coverage, enhanced maternity and paternity leave plan.
3. Your daily health routine: State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room, colleague restaurant with healthy and balanced 24/7 food offerings, on-site occupational health and safety nurse and wellbeing education sessions.
4. Other perks: High street and online shopping discounts, rewards and recognition initiatives, dry cleaning for uniforms and work attire.

We are delighted to receive your CV and will liaise with suitable candidates directly.

CONTACT US: Scan or click (on mobile) the QR code to chat directly with our People and Culture team.