F&B Attendant (Commis Waiter) - Room Service

TN United Kingdom; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in hospitality is seeking a Food and Beverage Attendant to enhance guest experience through exceptional room service. This role demands a friendly demeanor and thorough knowledge of the menu, ensuring guests enjoy high-quality dining in the comfort of their rooms. Join a prestigious hotel in London that offers competitive pay, a supportive work environment, and opportunities for both full-time and part-time roles. You'll work alongside a dedicated team, receiving ongoing training and development while enjoying a range of attractive employee benefits.

Benefits

Life Insurance

Enhanced Pension Contributions

Medical Plans

Enhanced Maternity Leave

State-of-the-art Gym

24/7 Healthy Food Options

Occupational Health Services

Discounts and Recognition Programs

Uniform Dry Cleaning

Qualifications

• Knowledge of food and beverage offerings to engage with guests.
• Ability to work under pressure and flexible hours.

Responsibilities

• Provide high-quality dining service within guest rooms.
• Follow service sequence accurately and engage with guests.

Skills

Food and Beverage Knowledge

Customer Service

Time Management

Adaptability

Job description

Job Description:

The Peninsula London is seeking a Food and Beverage Attendant (Commis Waiter) for our Room Service department. This role is vital to guest experience, providing discreet, high-quality dining service within guest rooms. Knowledge of the menu and ingredients, along with the ability to engage with guests to offer friendly, personalized service, are essential. Guests often prefer relaxing in their rooms or enjoying the privacy of Room Service without compromising on service standards.

Join our prestigious flagship hotel in London with market-leading pay, service charge, and attractive benefits. Opportunities for both full-time and part-time employment are available. Be part of our award-winning team and work alongside experienced professionals.

Key Responsibilities:

• Follow the service sequence accurately with a friendly and discreet manner.
• Be knowledgeable about all food and beverage items and ingredients to discuss with guests as needed.
• Provide consistent service, participate in product tastings, and engage in ongoing training.
• Adhere to the Peninsula Service Principles, which you will be trained on.

General Requirements:

• Good knowledge of food and beverage offerings.
• Friendly, positive attitude.
• Excellent time management, organization, and adaptability.
• Ability to work under pressure and flexible hours, including night shifts based on operational needs.

Employee Benefits:

• Competitive salary and service charge distribution.
• Life insurance and enhanced pension contributions.
• Medical plans covering optical and dental care.
• Enhanced maternity and paternity leave.
• State-of-the-art facilities including gym, fitness classes, relaxation and contemplation rooms, and a nursing mothers’ room.
• Colleague restaurant with 24/7 healthy food options.
• On-site occupational health services and wellbeing sessions.
• Discounts, recognition programs, and uniform dry cleaning.

We look forward to receiving your CV and will contact suitable candidates directly.

Location:

Ideally situated in Belgravia, with views over Hyde Park Corner and Wellington Arch. The hotel features 190 beautifully designed guest rooms and suites, world-class dining options, a spa, and luxury retail.