Night Concierge & Security Host

Bromford Housing Group; Aylesbury; Hybrid; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Hybrid working

Occupational Health

Mental health first aiders

Menopause champions

Annual health checks

Pension schemes up to 10%

Employee Assistance Programme

£500 benefits allowance

Generous holiday and sick pay

CIH qualification funded

Job summary

Griffin Place Night Concierge, Bromford Housing Group, Aylesbury, is seeking a part-time night shift team member to ensure a safe, secure and welcoming environment for residents.

You’ll monitor access, CCTV, and incidents, support tenancy administration, and work with colleagues to deliver strong customer service. The role is night-based, 20 hours per week, Sunday and Monday nights, with hybrid working options offered.

Qualifications

• Customer-focused approach.
• Ability to work independently and take ownership.
• Calm under pressure and sound decision-making.
• Flexibility to work a rota-based service.

Responsibilities

• Help maintain a safe and secure environment for customers and visitors
• Monitor access to the building and manage visitor entry
• Monitor CCTV and respond appropriately to incidents
• Contact emergency services and out-of-hours support when required
• Support tenancy-related administration tasks
• Work collaboratively with colleagues to ensure excellent customer service
• Promote customer independence and self-service options where appropriate

Skills

Customer focus

Independence

Decision making

Flexibility

Job description

Griffin Place Night Concierge, Bromford Housing Group, Aylesbury, is seeking a part-time night shift team member to ensure a safe, secure and welcoming environment for residents.

You’ll monitor access, CCTV, and incidents, support tenancy administration, and work with colleagues to deliver strong customer service. The role is night-based, 20 hours per week, Sunday and Monday nights, with hybrid working options offered.