Night Concierge - Part-time - Aylesbury

Bromford; Aylesbury; On-site; GBP 15,000 - 18,000; Part time

Job summary

Bromford is seeking a Night Concierge for Griffin Place in Aylesbury. The role covers Sunday and Monday nights from 10pm to 9am, totaling 20 hours per week, on-site at Griffin Place.

You will contribute to a safe, welcoming home environment and provide reassurance and support throughout the night. You will monitor access, CCTV, and liaise with emergency services as needed, while supporting tenancy administration and promoting customer independence.

Qualifications

• Customer-focused approach.
• Ability to work independently and take ownership.
• Calm under pressure and able to make sound decisions.
• Flexible within a rota-based service.

Responsibilities

• Help maintain a safe and secure environment for customers and visitors.
• Monitor access to the building and manage visitor entry.
• Monitor CCTV and respond appropriately to incidents.
• Contact emergency services and out-of-hours support when required.
• Support tenancy-related administration tasks.
• Work collaboratively with colleagues to ensure excellent customer service.
• Promote customer independence and self-service options where appropriate.

Job description

Hours: Sunday and Monday nights, 10pm-9am (20 hours per week)

Contractual base: Griffin Place, Aylesbury

Operational requirement: Night shifts, site-based role

Our customers rely on Griffin Place being a safe, secure and welcoming place to call home. As a Night Concierge, you'll play a vital role in creating that environment and providing reassurance and support throughout the night.

What you'll do

• Help maintain a safe and secure environment for customers and visitors
• Monitor access to the building and manage visitor entry
• Monitor CCTV and respond appropriately to incidents
• Contact emergency services and out-of-hours support when required
• Support tenancy-related administration tasks
• Work collaboratively with colleagues to ensure excellent customer service
• Promote customer independence and self-service options where appropriate

What we're looking for

You'll be calm under pressure, able to make sound decisions and committed to creating a safe environment for customers.

You'll bring:

• A customer-focused approach
• The ability to work independently and take ownership
• A positive and professional attitude
• Flexibility and reliability within a rota-based service

This role offers the opportunity to make a genuine difference every shift by helping create a safe, supportive and welcoming environment for our customers.

Sunday 29 November