Night Concierge: Safe, Welcoming Housing Support

The Salvation Army; West Kirby; On-site; GBP 12,000 - 18,000; Full time

Job summary

The Salvation Army is seeking a Night Concierge for Darbyshire House, a 44-bed supported accommodation service. You will be a present, approachable presence and assist residents to access help while upholding safety and welfare standards.

You will work nights, including weekends and bank holidays, collaborating with the support team to deliver a respectful, inclusive, and well-run service for residents experiencing homelessness.

Qualifications

• Excellent written and verbal communication.
• Able to work with residents and colleagues respectfully.
• Proficient with basic computer systems and records.

Responsibilities

• Put residents first - promote choice and respect individual needs.
• Make the night count - engage residents and support activities.
• Keep the environment safe - follow policies and safeguarding rules.
• Keep accurate records - document welfare and health and safety matters.
• Represent our values - uphold mission and ethical standards.
• Champion respect and inclusion - value diverse cultures and beliefs.
• Undertake other reasonable duties to maintain a safe, well-run service.

Skills

Communication skills

Team player

Digital literacy

Availability for night shifts

Job description

The Salvation Army is seeking a Night Concierge for Darbyshire House, a 44-bed supported accommodation service. You will be a present, approachable presence and assist residents to access help while upholding safety and welfare standards.

You will work nights, including weekends and bank holidays, collaborating with the support team to deliver a respectful, inclusive, and well-run service for residents experiencing homelessness.