Night Concierge - Northampton, Northamptonshire

Housing 21; Northampton; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday pay

Sick pay

Maternity pay

Health plan

Blue Light Card

Car lease

Cycle to work

Uniform provided

Employee assistance

Descripción de la vacante

Housing 21 is seeking a Night Concierge in Northamptonshire to perform housing-related tasks during off-duty periods and coordinate emergency responses. The role involves liaising with internal teams and external agencies to support Older Peoples Services.

Ideal candidates have office experience, frontline customer service skills, and at least GCSE level education. A comprehensive benefits package accompanies the position and appointment is subject to checks and induction training.

Formación

• Experience in office/administration roles.
• Frontline customer-facing experience.
• Strong written and verbal communication skills.

Responsabilidades

• Provide housing-related tasks during off-duty hours to respond to emergencies.
• Liaise with internal departments and external agencies involved in Older Peoples Services.
• Support day-to-day housing operations and customer service within the building.

Conocimientos

Office/administration

Frontline customer service

Communication

Problem solving

Educación

GCSE or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Night Concierge - Northampton, Northamptonshire

Hours: 24 per weekShift Pattern:Week 1 Tuesday, Saturday & Sunday,22:30 - 7:00Week 2 Wednesday, Thursday & Friday, 22:30 - 7:00At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us!The roleWe are currently looking to recruit a Concierge.Within the role, the successful candidate will undertake housing related tasks during the hours the Court Manager is off duty in order to provide an efficient response service to emergencies within the building and effective liaison with internal departments and outside agencies involved in the provision of Older Peoples Services. What we’re looking forThe essential requirements for the role include:Office/administration experienceExperience working in a frontline customer facing environmentGood written and verbal communication skillsGood problem solving and decision making skillsEducated to GCSE standard or equivalent through training and/or experienceThe benefitsAt Housing 21 we’re proud to be actively recognising the importance of our employees and rewarding them accordingly. You will receive:Holiday PayOccupational Sick PayOccupational Maternity PayHealth Cash Plan*Blue Light Card (offering discounts across retail, hospitality and leisure)Car Lease SchemeCycle to Work SchemeUniform providedEmployee Assistance ProgrammeTraining and developmentHealth Cash Plan funded for those working a minimum of 10 hours per week on a guaranteed hour contract.An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.Closing date for applications is15November 2026.Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received.