Night Concierge: Hospitality & Resident Support

Avery Healthcare; Upton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

DBS check paid

Job summary

Avery Healthcare is seeking a friendly Concierge for Hawthorns Northampton Care Home in Upton. You will create a positive first impression by answering calls, greeting visitors, and delivering high-quality service to residents.

Key duties include welcoming visitors, overseeing the Bistro area, handling resident requests, and completing administrative tasks while upholding Avery’s values of care and respect. DBS check will be paid by Avery and eligibility to work in the UK is required.

Qualifications

• Excellent written and verbal communication
• Able to manage multiple priorities
• Strong organisational skills
• Previous customer service experience preferred

Responsibilities

• Greet and direct all visitors, making them feel welcome
• Monitor the Bistro area for refreshments, music and cleanliness
• Handle resident requests and queries efficiently
• Complete administrative duties as required

Skills

Customer service

Communication

Multitasking

Organisational skills

Job description

Avery Healthcare is seeking a friendly Concierge for Hawthorns Northampton Care Home in Upton. You will create a positive first impression by answering calls, greeting visitors, and delivering high-quality service to residents.

Key duties include welcoming visitors, overseeing the Bistro area, handling resident requests, and completing administrative tasks while upholding Avery’s values of care and respect. DBS check will be paid by Avery and eligibility to work in the UK is required.