Compassionate Care Home Concierge

Avery Healthcare Group; Esher; On-site; GBP 21,000 - 24,000; Full time

Job summary

Avery Healthcare Group in Esher is seeking a friendly Concierge for Esher Manor Care Home in Esher. You will create a positive first impression by greeting visitors, answering calls and delivering high-quality service to residents.

Responsibilities include handling resident requests, monitoring the Bistro area, and completing administrative duties while supporting a caring and respectful environment. This role requires a DBS check and proof of eligibility to work in the UK.

Qualifications

• Effective written and verbal communication skills.
• Ability to handle multiple priorities.
• Good organisational skills.
• Previous experience in a customer service position is preferable.

Responsibilities

• Greet and direct all visitors and make them feel welcome.
• Monitor the Bistro area for refreshments, music, and cleanliness.
• Handle resident requests and queries efficiently and effectively.
• Complete administrative duties as required.

Skills

Customer service

Communication

Job description

Avery Healthcare Group in Esher is seeking a friendly Concierge for Esher Manor Care Home in Esher. You will create a positive first impression by greeting visitors, answering calls and delivering high-quality service to residents.

Responsibilities include handling resident requests, monitoring the Bistro area, and completing administrative duties while supporting a caring and respectful environment. This role requires a DBS check and proof of eligibility to work in the UK.