Night Concierge & Guest Services

Woodbury Park; Woodbury; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Free parking

Uniform provided

Meal discounts

Job summary

The Club Company is seeking a dependable Night Porter to manage front-desk operations during the night shift at our Woodbury location. You will be the key contact for guests, balancing overnight operations and ensuring a secure, comfortable environment for a seamless stay.

Responsibilities include late/early check-ins, safeguarding guests, and assisting with night-time services. Regular training sessions help maintain excellence across the team.

Qualifications

• Experience of comparable work in a hotel/hospitality environment preferred.

Responsibilities

• Manage late check-ins and early check-outs while ensuring a seamless overnight guest experience.
• Ensure guest security and smooth hotel operations during the night.
• Balance financial accounts and report maintenance issues as needed.
• Coordinate with staff via portable phone and oversee night-time cleaning.

Skills

Experience in hospitality

Job description

The Club Company is seeking a dependable Night Porter to manage front-desk operations during the night shift at our Woodbury location. You will be the key contact for guests, balancing overnight operations and ensuring a secure, comfortable environment for a seamless stay.

Responsibilities include late/early check-ins, safeguarding guests, and assisting with night-time services. Regular training sessions help maintain excellence across the team.