Night Concierge: Overnight Guest Care & Safety

The Woburn; Milton Keynes; Hybrid; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Free meal on shift

Meal discounts

Hotel stay discounts

Wage streaming

Salary extras

Refer-a-friend incentive

Cycle2Work

Job summary

The Woburn in Milton Keynes is seeking a Night Porter to join our energetic, hands-on team. You’ll be the face of the hotel after dark, handling late check-ins, guest requests, and safety checks with calm professionalism.

We value reliability and a proactive approach; you’ll contribute to a welcoming atmosphere, assist with cleaning and setup during quieter hours, and work overnight shifts, weekends and holidays as needed.

Qualifications

• Night porter role in hospitality with a focus on guest service and safety.
• Experience in security or customer service is a plus.

Responsibilities

• Handle late check-ins and guest requests with calm professionalism.
• Perform cleaning, setups and safety checks during quiet hours.
• Work overnight shifts, weekends and holidays as required.
• Maintain a welcoming presence and assist the management team when needed.

Skills

Hospitality experience

Customer service

Security awareness

Independent worker

Flexible hours

Job description

The Woburn in Milton Keynes is seeking a Night Porter to join our energetic, hands-on team. You’ll be the face of the hotel after dark, handling late check-ins, guest requests, and safety checks with calm professionalism.

We value reliability and a proactive approach; you’ll contribute to a welcoming atmosphere, assist with cleaning and setup during quieter hours, and work overnight shifts, weekends and holidays as needed.