Night Concierge: Front Desk & Community Support

The Salvation Army; Ilford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Night shift allowance

Job summary

The Salvation Army is seeking a Night Concierge for Malachi Place in Ilford. The role is a 40-hour weekly night shift with a 10% enhancement, based at a residential service accommodating 42 people. The successful candidate will sign in/out clients, perform building checks, and help keep offices and communal areas clean to maximise occupancy and turnover.

DBS check and right to work in the UK required. Applicants with language skills for residents (e.g., Punjabi, Lithuanian) are encouraged.

Qualifications

• Front of house experience preferred.
• Ability to communicate with residents with diverse languages.
• Comfortable dealing with difficult situations and maintaining professionalism.

Responsibilities

• Sign in/out clients and handle queries professionally, directing to staff when needed.
• Perform building checks, patrols, and ensure exits and doors are clear.
• Clean and prepare offices and void rooms to maximise occupancy and meet turnaround targets.

Skills

Customer service

Communication

People management

Job description

The Salvation Army is seeking a Night Concierge for Malachi Place in Ilford. The role is a 40-hour weekly night shift with a 10% enhancement, based at a residential service accommodating 42 people. The successful candidate will sign in/out clients, perform building checks, and help keep offices and communal areas clean to maximise occupancy and turnover.

DBS check and right to work in the UK required. Applicants with language skills for residents (e.g., Punjabi, Lithuanian) are encouraged.