Night Concierge

Allscreens Nationwide Ltd; Coventry; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Night shift allowance

Job summary

The Salvation Army in Coventry is seeking a Night Concierge to work on site from 7pm to 7am. You will collaborate with Support Workers to support residents moving toward independence, while handling administration and reception duties to keep the Lifehouse running smoothly.

Applicants should show motivation to assist vulnerable clients, strong time management, and clear communication. A driving licence and Right to Work in the UK are required, with DBS checks and references as part of the

Qualifications

• Experience in frontline customer service or reception is desirable.
• Good verbal and written communication skills with basic IT literacy.
• Ability to prioritise workload and manage time effectively.

Responsibilities

• Work with Support Workers to empower individuals to move on from homelessness.
• Carry out administration tasks and reception duties to support lifehouse operations.
• Engage with clients with the motivation to improve outcomes and maintain standards.
• Demonstrate initiative to help colleagues and clients, and provide good customer service.

Skills

Customer service

Time management

IT skills

Microsoft packages

Verbal and written communication

Driving Licence

Job description

Working hours: 40 hours per week, working Thursday/Friday/Saturday/Sunday

Interview Date: To be confirmed

Additional Salary information:10% night works allowance

Harnall Life house in Coventry is an 80 bedded Lifehouse which houses men and women 25+ who have Complex Needs, we also have the capacity to take couples.

We are looking for a Night Concierge to work on site from 7pm to 7am.

As Night Concierge you will work with our Support Workers to empower individuals to move on and break the cycle of homelessness. You will also complete day to day activities including administration tasks and reception duties to support the successful operation of the Lifehouse. For this Concierge level role, direct experience of working with homeless people is not essential. However, you will need to demonstrate to us that you have the understanding, willingness and motivation to engage with our homeless clients.

The successful candidate(s) will be able to demonstrate:

Motivation towards supporting vulnerable clients to achieve focussed and positive outcomes.

Improve standards by demonstrating own initiative towards problem solving which help benefit colleagues and clients.

Good customer service and time management skills with ability to prioritise workload.

Good verbal and written communication skills.

Proficient IT skills (including Microsoft packages)

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check, Enhanced DBS Disclosure with adult workforce, Driving Licence, relevant qualifications, Health Assessment and evidence of your Right to Work in the UK in line with Home Office requirements.

As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy

Night Concierge

Company: The Salvation Army

Salary: £28,537

Hours: Full-time

Location: CV1 4EZ

Working pattern: On-site

Job type: Permanent

Posting date: 26 Aug 2026

Closing date: 8 Sept 2026

Summary

Working hours: 40 hours per week, working Thursday/Friday/Saturday/Sunday

Interview Date: To be confirmed

Additional Salary information:10% night works allowance

Harnall Life house in Coventry is an 80 bedded Lifehouse which houses men and women 25+ who have Complex Needs, we also have the capacity to take couples.

We are looking for a Night Concierge to work on site from 7pm to 7am.

As Night Concierge you will work with our Support Workers to empower individuals to move on and break the cycle of homelessness. You will also complete day to day activities including administration tasks and reception duties to support the successful operation of the Lifehouse. For this Concierge level role, direct experience of working with homeless people is not essential. However, you will need to demonstrate to us that you have the understanding, willingness and motivation to engage with our homeless clients.

The successful candidate(s) will be able to demonstrate:

Motivation towards supporting vulnerable clients to achieve focussed and positive outcomes.

Improve standards by demonstrating own initiative towards problem solving which help benefit colleagues and clients.

Good customer service and time management skills with ability to prioritise workload.

Good verbal and written communication skills.

Proficient IT skills (including Microsoft packages)

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check, Enhanced DBS Disclosure with adult workforce, Driving Licence, relevant qualifications, Health Assessment and evidence of your Right to Work in the UK in line with Home Office requirements.

As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.