Night CCTV Controller | Proactive Security Ops

OCS; Ipswich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks (Hapi app)

Job summary

OCS UK & Ireland is looking for a CCTV Controller to operate the CCTV and security systems at our Ipswich site during permanent night shifts 18:00–06:00, on a 4 on, 2 off pattern. You will report to the Security Manager, ensuring clear communication, proper incident escalation and thorough documentation.

The ideal candidate will hold SIA CCTV, ACT Awareness, and SCaN for CCTV Operators, with strong problem-solving and communication skills.

Qualifications

• Right to work in the UK.
• SIA CCTV qualification.
• ACT Awareness.
• SCaN for CCTV Operators.
• Strong problem-solving skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Ensure clear, accurate communication and transmission of all relevant information.
• Follow the correct escalation process for incidents, maintaining running logs in the Operators running logs.
• Effectively deploy security resources to handle all incidents and matters arising.
• Proactively operate the CCTV system, conducting daily site activity risk assessments and maintaining accurate CCTV records.
• Operate the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio, and phone systems.
• Implement emergency procedures in accordance with the Incident and Emergency Plan.
• Thoroughly, accurately, and professionally document complaints, incidents involving possible criminal activity, and other daily activities.

Skills

Right to work in UK

SIA – CCTV

ACT Awareness

SCaN for CCTV Operators

Problem-solving skills

Effective verbal and written comms

Job description

OCS UK & Ireland is looking for a CCTV Controller to operate the CCTV and security systems at our Ipswich site during permanent night shifts 18:00–06:00, on a 4 on, 2 off pattern. You will report to the Security Manager, ensuring clear communication, proper incident escalation and thorough documentation.

The ideal candidate will hold SIA CCTV, ACT Awareness, and SCaN for CCTV Operators, with strong problem-solving and communication skills.