CCTV Controller: Proactive Security & Incident Response

Manchester Arndale; United Kingdom; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Wagestream access

OCS Academy digital learning

Exclusive discounts via Hapi app

Job summary

OCS UK & Ireland is seeking a CCTV Controller for the Manchester Arndale site to oversee proactive CCTV operations and security systems. You will report to the Security Manager, ensure clear communications, and maintain thorough documentation of all activities.

Ideal candidates hold an SIA CCTV/Door Supervisor license, ACT Awareness, and SCaN for CCTV Operators, with strong problem-solving and communication skills. Shift pattern: 4 days, 4 nights, rolling.

Qualifications

• Problem-solving skills.
• Effective verbal and written communication skills.

Responsibilities

• Ensure clear, accurate communication and transmission of all relevant information.
• Follow the correct escalation process for incidents, maintaining running logs in the Operators running logs.
• Effectively deploy security resources to handle all incidents and matters arising.
• Proactively operate the CCTV system, conducting daily site activity risk assessments and maintaining accurate CCTV records.
• Operate the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio, and phone systems.
• Implement emergency procedures in accordance with the Incident and Emergency Plan.

Skills

Problem-solving

Verbal and written communication

Education

SIA – CCTV / Door Supervisor License

ACT Awareness

SCaN for CCTV Operators

Job description

OCS UK & Ireland is seeking a CCTV Controller for the Manchester Arndale site to oversee proactive CCTV operations and security systems. You will report to the Security Manager, ensure clear communications, and maintain thorough documentation of all activities.

Ideal candidates hold an SIA CCTV/Door Supervisor license, ACT Awareness, and SCaN for CCTV Operators, with strong problem-solving and communication skills. Shift pattern: 4 days, 4 nights, rolling.