Night CCTV Controller – Proactive Security Ops

Manchester Arndale; Ipswich; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

OCS UK & Ireland is seeking a CCTV Controller for permanent night shifts (18:00–06:00) on a 4-on, 2-off pattern at a site in the UK. You will operate the CCTV and related security systems, ensure incident escalation, maintain logs, and support daily security operations under the Security Manager.

The role requires SIA CCTV status, ACT Awareness, and SCaN certification, with strong communication and problem-solving skills. Right to work in the UK is essential.

Qualifications

• You must have the right to work in the UK.
• SIA – CCTV certification is required.
• ACT Awareness certification is preferred.
• SCaN for CCTV Operators is desirable.
• Strong problem-solving abilities and communication skills.

Responsibilities

• Ensure clear, accurate communication and transmission of all relevant information
• Follow the correct escalation process for incidents, maintaining running logs in the Operators running logs
• Effectively deploy security resources to handle all incidents and matters arising
• Proactively operate the CCTV system, conducting daily site activity risk assessments and maintaining accurate CCTV records
• Operate the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio, and phone systems
• Implement emergency procedures in accordance with the Incident and Emergency Plan
• Document complaints, incidents involving possible criminal activity, and other daily activities

Skills

SIA – CCTV

ACT Awareness

SCaN for CCTV Operators

Problem-solving skills

Verbal and written communication

Job description

OCS UK & Ireland is seeking a CCTV Controller for permanent night shifts (18:00–06:00) on a 4-on, 2-off pattern at a site in the UK. You will operate the CCTV and related security systems, ensure incident escalation, maintain logs, and support daily security operations under the Security Manager.

The role requires SIA CCTV status, ACT Awareness, and SCaN certification, with strong communication and problem-solving skills. Right to work in the UK is essential.