Night CCTV Controller – Proactive Security & Incident Response

OCS; Ipswich; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Wagestream Access

Retail Perks

Job summary

OCS UK & Ireland is seeking a CCTV Controller for permanent night shifts (18:00–06:00, 4 on/2 off) to safeguard the site. You will operate CCTV and related security systems, escalate incidents, and maintain thorough logs and records.

You will report to the Security Manager and ensure clear communication across teams. The ideal candidate holds a valid SIA CCTV license, ACT Awareness, and SCaN for CCTV Operators, with strong problem-solving and communication skills.

Qualifications

• SIA CCTV certification or license is required.
• ACT Awareness training or equivalent knowledge.
• SCaN knowledge for CCTV operators is preferred.
• Strong problem-solving abilities and incident response.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure clear, accurate communication and transmission of all relevant information.
• Follow the correct escalation process for incidents, maintaining running logs.
• Deploy security resources to handle incidents and daily matters.
• Proactively operate CCTV, conduct daily site activity risk assessments and maintain CCTV records.
• Operate the fire alarm, PA, VMS, intruder/panic alarms, BMS, ANPR, radio and phone systems.
• Implement emergency procedures per the Incident and Emergency Plan.
• Document complaints, incidents and daily activities thoroughly and professionally.

Skills

SIA – CCTV

ACT Awareness

SCaN for CCTV Operators

Problem-solving

Verbal & Written Communication

Job description

OCS UK & Ireland is seeking a CCTV Controller for permanent night shifts (18:00–06:00, 4 on/2 off) to safeguard the site. You will operate CCTV and related security systems, escalate incidents, and maintain thorough logs and records.

You will report to the Security Manager and ensure clear communication across teams. The ideal candidate holds a valid SIA CCTV license, ACT Awareness, and SCaN for CCTV Operators, with strong problem-solving and communication skills.