Night CCTV Control Room Operator – West Midlands

MAN COMMERCIAL PROTECTION LIMITED; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Full uniform supplied

In-house training (SIA and First Aid)

IPSA membership

24-hour counselling helpline (IPSA)

24-hour legal helpline (IPSA)

Double pay on Bank Holidays

Perks At Work - High Street Discount

Job summary

MAN Commercial Protection are seeking CCTV Control Room Operators for one of the UK's largest control rooms, monitoring over 2500 cameras across the West Midlands. Shifts are Thursday to Saturday, 20:00 to 06:00, with a pay rate of £13.23 per hour.

You will patrol cameras, coordinate with emergency services and assist police by locating and saving footage for investigations. This role requires excellent communication, strong IT skills and a professional manner to liaise with emergency services,

Qualifications

• CCTV badge is essential.
• Dual badge is advantageous.
• Very strong communication skills.
• Strong literacy skills.
• Strong IT skills (Microsoft products).
• Excellent phone manner.
• Team player.
• Polite and enthusiastic.
• Able to work on own initiative.
• 5-year checkable work and education history.
• Must hold a valid CCTV licence.

Responsibilities

• Carry out patrols of the cameras throughout the West Midlands.
• Aid the emergency services in live situations.
• Assist Police by searching and saving footage for investigations.
• Incident handler for local council Out of Hours - dealing with social services and others.
• Communicate with local towns via radio.
• Take emergency calls from public via help points in the control room.
• Update the public via social media on WM updates.
• Respond to email requests for footage and information.
• Work with Highways England on traffic management.
• Be responsible for alarm calls across the West Midlands.

Skills

CCTV badge

Dual badge

Strong communication

Literacy skills

IT skills

Phone manner

Team player

Polite & enthusiastic

Job description

MAN Commercial Protection are seeking CCTV Control Room Operators for one of the UK's largest control rooms, monitoring over 2500 cameras across the West Midlands. Shifts are Thursday to Saturday, 20:00 to 06:00, with a pay rate of £13.23 per hour.

You will patrol cameras, coordinate with emergency services and assist police by locating and saving footage for investigations. This role requires excellent communication, strong IT skills and a professional manner to liaise with emergency services,