Night Cargo Admin & Front Desk (Stansted)

Swissport International AG; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

Swissport International AG at Stansted Airport is seeking a Night Receptionist to be the first point of contact for visitors to the cargo station. You will deliver professional, efficient service and provide essential local admin support in a busy airport environment.

The role is full-time, 4 on/4 off, with late shifts from 18:45 to 06:00. Interviews are by invite-only in person, and you will ensure visitor safety and smooth operations throughout each shift.

Qualifications

• GCSEs or equivalent required.
• Ability to speak and understand English.
• Flexible to work a variety of shifts (days, evenings, nights, weekends, holidays).
• Excellent written and verbal communication skills.
• IT literate and able to learn airline systems.
• Ability to follow processes and procedures with flexibility.
• Willingness to work in inclement weather if required.
• Strong customer service mindset.
• Self-motivated and able to work independently.
• Previous aviation environment experience is preferred.

Responsibilities

• Deal with customers face-to-face and on the phone.
• Cash invoicing.
• Data entry into Excel and internal systems.
• Process documents for deliveries and collection.
• Greet clients and visitors and sort post.

Skills

Customer service

Communication

IT literacy

Adaptability

Attention to detail

Education

GCSEs or equivalent

Tools

Excel

Job description

Swissport International AG at Stansted Airport is seeking a Night Receptionist to be the first point of contact for visitors to the cargo station. You will deliver professional, efficient service and provide essential local admin support in a busy airport environment.

The role is full-time, 4 on/4 off, with late shifts from 18:45 to 06:00. Interviews are by invite-only in person, and you will ensure visitor safety and smooth operations throughout each shift.