Night Auditor: Overnight Guest & Cash Auditor

Novotel Hotels; Coventry; On-site; GBP 15,000 - 19,000; Full time

Job summary

Novotel Hotels in Coventry is seeking a Night Auditor to support the Front of House operations on a night shift. You will balance daily activities, maintain guest accounts, and ensure security and confidentiality across outlets.

The role requires delivering top-tier guest service, accurate data handling, and coordination with housekeeping and F&B teams. Training and career development opportunities are provided within the Accor network.

Qualifications

• Pride in ensuring the accuracy of work.
• Strong analytical skills.
• Excellent grooming standards.

Responsibilities

• Attend to guests promptly and professionally.
• Update guest details using Guest History.
• Ensure diary events, flags and specials are actioned.
• Pass on mail, messages and parcels promptly.
• Coordinate with Housekeeping on rooms and lost property.
• Maintain daily worksheet and PMS updates.
• Perform accurate cashiering balances at shift end.
• Handle all cash and credit paperwork.

Skills

Attention to detail

Analytical skills

Grooming standards

Hotel operations

Time management

Interpersonal skills

Integrity

Adaptability

Team collaboration

Communication

Heartist values

Job description

Novotel Hotels in Coventry is seeking a Night Auditor to support the Front of House operations on a night shift. You will balance daily activities, maintain guest accounts, and ensure security and confidentiality across outlets.

The role requires delivering top-tier guest service, accurate data handling, and coordination with housekeeping and F&B teams. Training and career development opportunities are provided within the Accor network.