Night Auditor - Guest Experience & Night Operations Pro

Delta Hotels by Marriott St Pierre Country Club; Mathern; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free meals

Uniform

Discount card

Pension

Employee Assistance Programme

Career development

Training programs

Job summary

Marriott in Wales is seeking a dedicated hospitality professional for a night-shift role. You will welcome guests, handle inquiries, and ensure a smooth, secure environment while maintaining the high standards associated with our brand.

This part-time position is 16 hours per week across two days, including weekends, with overnight shifts from 10pm to 7am. The role offers training, discounts, and career development within Marriott's global network.

Qualifications

• Experience in customer service or hospitality roles.
• Ability to work nights and weekends.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome and assist guests, ensuring a smooth and pleasant experience.
• Carry out end-of-day tasks and reports.
• Address guest inquiries promptly and professionally.
• Promote hotel services and amenities to enhance guest experience.
• Maintain high standards of service and safety.
• Train new staff on guest service standards.

Skills

Night shift

Customer service

Team player

People skills

Problem solving

Job description

Marriott in Wales is seeking a dedicated hospitality professional for a night-shift role. You will welcome guests, handle inquiries, and ensure a smooth, secure environment while maintaining the high standards associated with our brand.

This part-time position is 16 hours per week across two days, including weekends, with overnight shifts from 10pm to 7am. The role offers training, discounts, and career development within Marriott's global network.