Night Auditor

Delta Hotels by Marriott Breadsall Priory; United Kingdom; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discounted room rates for you and your

Discounts on food and beverages

Access to Marriott Benefit Hub with

Personalised training and development

Wellness programmes

Free meals while on duty

Free gym access

Company incentives

Retention and long-service rewards

Job summary

Delta Hotels by Marriott Breadsall Priory Country Club is seeking a Night Auditor to manage end-of-day reporting and guest services on a full-time overnight shift. You will handle various cash transactions, post charges, and ensure accurate folios while escorting guests through check-ins and check-outs with a welcoming, professional attitude.

In this role you will also operate the switchboard, respond to wake-up calls, and maintain compliance with policies.

Qualifications

• Experience in hospitality or hotel front office preferred.
• Ability to perform end-of-day reporting and night audit tasks.
• Strong customer service focus with a warm, professional demeanor.
• Accurate cash handling and transaction processing.
• Ability to work a 40-hour overnight rota.

Responsibilities

• Complete end-of-day activities and night audit backups.
• Process all payment types (room charges, cash, checks, debit, credit).
• Print contingency lists and maintain guest records for safety.
• Operate the telephone switchboard and handle wake-up calls.
• Process guest check-ins and check-outs efficiently.
• Deliver excellent guest service and build guest loyalty to Marriott.
• Ensure folios, room changes, and credits are accurate.
• Provide quick, friendly check-in and check-out experiences.
• Follow cash handling and credit policies.
• Complete nightly housekeeping/ops checklists.
• Provide information on hotel facilities, services, hours, and rates.
• Follow room selling strategies and walk procedures.
• Handle guest messages and inquiries promptly.

Skills

Night audit

Guest service

Cash handling

Folio management

Multi-tasking

Teamwork

Reliability

Problem solving

Tools

Switchboard operation

POS system

Job description

Night Auditor – Delta Hotels by Marriott Breadsall Priory Country Club.

As a Night Auditor at Breadsall Priory, you will play a key role in both administrative duties and guest service. The position is responsible for completing end-of-day reporting tasks while also ensuring that every guest feels welcomed, valued, and appreciated. This is a full-time overnight position of 40 hours per week, with shifts worked on a rota.

Main Responsibilities

• Complete end-of-day activities, including posting charges to accounts, running night audit backups, and rolling the date
• Process all payment types such as room charges, cash, checks, debit, and credit transactions
• Print contingency lists to maintain accurate records of all guests in case of emergency
• Operate the telephone switchboard, including handling wake-up call requests
• Process guest check-ins and check-outs efficiently and professionally
• Deliver excellent guest service by understanding needs, recommending suitable services, and building guest loyalty to Marriott
• Ensure the accuracy and completion of folios, room changes, and credit approvals
• Provide a quick, efficient, and friendly check-in and departure experience
• Comply with cash handling and credit policies and procedures
• Complete nightly checklist tasks to ensure smooth hotel operations
• Provide information to guests regarding hotel facilities, services, hours of operation, room locations, and rates
• Follow room selling strategies, cancellation policies, and walk procedures
• Handle messages and enquiries via the switchboard promptly and professionally
• Be fully aware of Accident Reporting, Maintenance Fault, and Fire Safety procedures
• Prepare and deliver room service orders and provide bar service when required.

Benefits:

• Discounted room rates for you, your friends, and your family worldwide
• Discounts on food and beverages at Marriott hotels worldwide
• Access to the Marriott Benefit Hub with discounts at many major brands
• Personalised training and development opportunities
• Wellness programmes
• Free meals while on duty
• Free use of the gym
• Opportunities to earn more through company incentives
• Retention and long-service rewards
• And much more!

The Person:

We offer endless opportunities for development and career progression, but we are looking for people who have:

• Passion and drive
• Reliability and strong organisational skills
• A willingness to learn
• A warm, people-oriented demeanour
• A team-first attitude
• A positive outlook and outgoing personality
• Flexibility, problem-solving skills, and the ability to multi-task

Compensation: Competitive salary