Night Auditor

Delta Hotels By Marriott Breadsall Priory; Wash; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Discounted room rates

Discounts on food and beverages

Gym access

Wellness programmes

Free meals on duty

Job summary

Delta Hotels by Marriott Breadsall Priory Country Club in the United Kingdom is seeking a dedicated Night Auditor to manage end-of-day reporting, balance cash, process payments, and ensure guest satisfaction overnight. This is a full-time 40-hour week on a rota, combining administrative duties with guest service excellence.

You will handle check-ins/outs, print contingency lists, answer guest queries, and maintain accurate folios while upholding Marriott standards and safety procedures.

Qualifications

• Experience in hotel night audit or front desk operations.
• Strong cash handling and reconciliation skills.
• Excellent guest service and communication abilities.

Responsibilities

• Complete end-of-day reporting and posting charges.
• Process room charges, cash, checks, debit and credit transactions.
• Print contingency lists and maintain accurate guest records for emergencies.
• Operate the switchboard and handle wake-up calls.
• Process check-ins and check-outs efficiently and professionally.
• Deliver courteous guest service and build loyalty to Marriott.
• Ensure folios, room changes and approvals are accurate.
• Provide quick, friendly check-in and check-out experiences.
• Follow cash handling and credit policies.
• Complete nightly checklists for smooth operations.
• Inform guests about facilities, services, hours, locations and rates.

Skills

Night audit

Guest service

Cash handling

Attention to detail

Teamwork

Tools

PMS software

POS systems

Job description

Night Auditor – Delta Hotels by Marriott Breadsall Priory
Country Club.

As a Night Auditor at Breadsall Priory, you will play
a key role in both administrative duties and guest service. The
position is responsible for completing end-of-day reporting tasks while also
ensuring that every guest feels welcomed, valued, and appreciated. This is a
full-time overnight position of 40 hours per week, with shifts worked on a rota.

Main Responsibilities

• Complete
  end-of-day activities, including posting charges to accounts, running
  night audit backups, and rolling the date
• Process
  all payment types such as room charges, cash, checks, debit, and credit
  transactions
• Print
  contingency lists to maintain accurate records of all guests in case of
  emergency
• Operate
  the telephone switchboard, including handling wake-up call requests
• Process
  guest check-ins and check-outs efficiently and professionally
• Deliver
  excellent guest service by understanding needs, recommending suitable
  services, and building guest loyalty to Marriott
• Ensure
  the accuracy and completion of folios, room changes, and credit approvals
• Provide
  a quick, efficient, and friendly check-in and departure experience
• Comply
  with cash handling and credit policies and procedures
• Complete
  nightly checklist tasks to ensure smooth hotel operations
• Provide
  information to guests regarding hotel facilities, services, hours of
  operation, room locations, and rates
• Follow
  room selling strategies, cancellation policies, and walk procedures
• Handle
  messages and enquiries via the switchboard promptly and professionally
• Be
  fully aware of Accident Reporting, Maintenance Fault, and Fire Safety
  procedures
• Prepare
  and deliver room service orders and provide bar service when required.

Benefits:

• Discounted
  room rates for you, your friends, and your family worldwide
• Discounts
  on food and beverages at Marriott hotels worldwide
• Access
  to the Marriott Benefit Hub with discounts at many major brands
• Personalised
  training and development opportunities
• Wellness
  programmes
• Free
  meals while on duty
• Free
  use of the gym
• Opportunities
  to earn more through company incentives
• Retention
  and long-service rewards
• And
  much more!

The Person:

We offer endless opportunities for development and career progression, but we
are looking for people who have:

• Passion
  and drive
• Reliability
  and strong organisational skills
• A
  willingness to learn
• A
  warm, people-oriented demeanour
• A
  team-first attitude
• A
  positive outlook and outgoing personality
• Flexibility,
  problem-solving skills, and the ability to multi-task