Night Auditor

Lore Group; Greater London; Vor Ort; GBP 25.000 - 31.000; Vollzeit

Benefits dieser Stelle

Guest experience including dinner and,

6 complimentary nights a year at any

Lore Group Employee & Immediate Family

Lore Group Friend and Family Rates

50% Employee discount and 25% Friends

50% discount in Lore Group restaurants

Discounts in our spa and cinema

Health - Cash Plan

2 days paid volunteering leave per

Life Assurance

Length of service incentives

Bespoke training programmes

Free meals on duty

Ride-to-Work and season ticket loan

Quarterly employee award ceremony

Employee assistance programme

Zusammenfassung

Sea Containers London is seeking a Night Auditor to ensure smooth overnight operations. You will report to the Front of House Manager with a dotted line to the Night Manager at the location. London-based role on the South Bank.

Responsibilities include managing check-ins/outs, completing night audits, monitoring security, handling reservations, processing payments, and preparing nightly reports. Attractive benefits accompany the role.

Qualifikationen

• Overnight guest check-in/out and enquiries handling.
• Complete night audit procedures and reconcile accounts.
• Monitor hotel security and respond to incidents.

Aufgaben

• Manage guest check-ins, check-outs and enquiries during night shifts.
• Complete night audit procedures and reconcile accounts.
• Monitor hotel security and respond to incidents or emergencies.
• Handle reservations, room allocations and guest requests.
• Process payments, cash handling and billing adjustments.
• Prepare nightly reports and communicate key updates to teams.
• Maintain hotel standards through administrative, quality and facility checks.

Kenntnisse

Guest service

Cash handling

Problem solving

Jobbeschreibung

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.

The Night Auditor

A Night Auditor plays a crucial role in ensuring the smooth operation of a hotel during overnight hours.
The role will report directly to the Front of House Manager and will have a dotted reporting line to Night Manager at the location the position is based at.

Duties and Responsibilities

• Manage guest check-ins, check-outs and enquiries during night shifts.
• Complete night audit procedures and reconcile accounts.
• Monitor hotel security and respond to incidents or emergencies.
• Handle reservations, room allocations and guest requests.
• Process payments, cash handling and billing adjustments.
• Prepare nightly reports and communicate key updates to teams.
• Maintain hotel standards through administrative, quality and facility checks.

Salary: £27,998 per annum + service charge

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks

• 6 complimentary nights a year at any Lore Group hotel

• Lore Group Employee & Immediate Family Rates

• Lore Group Friend and Family Rates

• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

• 50% discount in Lore Group restaurants and bars

• Discounts in our spa and cinema

• Contribution towards Health - Cash Plan

• 2 days paid volunteering leave per year

• Life Assurance

• Length of service incentives (additional holiday)

• Bespoke training programmes

• Free meals on duty

• Incentives such as Ride-to-Work and season ticket loan

• Quarterly employee award ceremony and company staff parties

• Employee assistance programme

Location: London