Room Attendant

Sea Containers London; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Guest experience including dinner and

6 complimentary nights a year at any

Lore Group Employee & Immediate Family

Lore Group Friend and Family Rates

50% Employee discount and 25% Friends

50% discount in Lore Group restaurants

Discounts in our spa and cinema

Health - Cash Plan

Life Assurance

Length of service incentives

Bespoke training programmes

Free meals on duty

Ride-to-Work and season ticket loan

Quarterly employee award ceremony and

Job summary

Sea Containers London on the South Bank is looking for a Room Attendant to ensure guest rooms and bathrooms are spotless and welcoming, reflecting the hotel’s glamorous yet bold aesthetic. You will maintain high standards and embody the warmth and spirit of Sea Containers London.

Key duties include cleaning and servicing rooms, restocking supplies, reporting maintenance issues, and upholding health and safety procedures while supporting a cohesive team environment.

Responsibilities

• Clean and service guest bedrooms and bathrooms to the hotel's brand standards.
• Replace linen, towels, and guest amenities as required.
• Maintain the cleanliness of corridors, pantries, and housekeeping areas.
• Report any maintenance issues, damaged items, or lost property promptly.
• Follow all health, safety, and hygiene procedures.
• Re-stock cleaning supplies and ensure equipment is maintained in good condition.
• Work efficiently and manage time to meet daily room targets.
• Provide friendly and professional service to guests when approached.
• Support colleagues and contribute to a positive team environment.
• Ensure all rooms are presented to a high standard for guest check-in times.

Job description

A lifestyle Hotel based on London's eccentric South Bank. With over 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.

The Role

As a Room Attendant, you will play a vital part in ensuring our guests enjoy a spotless, comfortable, and welcoming stay. You will take pride in maintaining our beautifully designed rooms to the highest standards, while embodying the warmth and spirit of Sea Containers London.

Key Responsibilities

Clean and service guest bedrooms and bathrooms to the hotel's brand standards.

Replace linen, towels, and guest amenities as required.

Maintain the cleanliness of corridors, pantries, and housekeeping areas.

Report any maintenance issues, damaged items, or lost property promptly.

Follow all health, safety, and hygiene procedures.

Re-stock cleaning supplies and ensure equipment is maintained in good condition.

Work efficiently and manage time to meet daily room targets.

Provide friendly and professional service to guests when approached.

Support colleagues and contribute to a positive team environment.

Ensure all rooms are presented to a high standard for guest check-in times.

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Discounts in our spa and cinema
• Contribution towards Health - Cash Plan
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties