Room Attendant

Riggs D.C; Greater London; Hybrid; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Free meals on duty

6 complimentary nights a year at Lore/

Job summary

Sea Containers London on London's South Bank is seeking a Room Attendant to maintain spotless, comfortable rooms and welcome guests with warmth. You will manage daily room presentation to ensure high standards during check-in times and support colleagues to create a positive team environment.

The role offers a competitive hourly rate with service charge and a comprehensive range of staff benefits as part of the Lore Group family.

Responsibilities

• Clean and service guest bedrooms and bathrooms to the hotel's brand standards.
• Replace linen, towels, and guest amenities as required.
• Maintain the cleanliness of corridors, pantries, and housekeeping areas.
• Report any maintenance issues, damaged items, or lost property promptly.
• Follow all health, safety, and hygiene procedures.
• Re-stock cleaning supplies and ensure equipment is maintained in good condition.
• Work efficiently and manage time to meet daily room targets.
• Provide friendly and professional service to guests when approached.
• Support colleagues and contribute to a positive team environment.
• Ensure all rooms are presented to a high standard for guest check-in times.

Job description

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames. The Role As a Room Attendant, you will play a vital part in ensuring our guests enjoy a spotless, comfortable, and welcoming stay. You will take pride in maintaining our beautifully designed rooms to the highest standards, while embodying the warmth and spirit of Sea Containers London.

Key Responsibilities

• Clean and service guest bedrooms and bathrooms to the hotel's brand standards.
• Replace linen, towels, and guest amenities as required.
• Maintain the cleanliness of corridors, pantries, and housekeeping areas.
• Report any maintenance issues, damaged items, or lost property promptly.
• Follow all health, safety, and hygiene procedures.
• Re-stock cleaning supplies and ensure equipment is maintained in good condition.
• Work efficiently and manage time to meet daily room targets.
• Provide friendly and professional service to guests when approached.
• Support colleagues and contribute to a positive team environment.
• Ensure all rooms are presented to a high standard for guest check-in times.

Salary: £14.54 p/h + service charge, plus benefits At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers.

On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Discounts in our spa and cinema
• Contribution towards Health - Cash Plan
• 2 days paid volunteering leave per year
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties
• Employee assistance programme

Location: London Our properties are widely celebrated for their thoughtful design, interesting use of space, engaging restaurants, award-winning bars and the passion of our people. We are passionate about our people and are committed to training, developing, mentoring, and coaching a world-class team to deliver memorable experiences for our guests. As a small, independent group, we are able to offer a personalised career progression on a global stage, with many of our team members having been able to move to our European and American properties, and vice versa, expanding their roles, careers and experiences. We prefer to promote and transfer within our group whenever possible, backed up by tailored training using internal and external resources. We firmly believe our future leaders are alongside us.

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