In-Room Dining Server

Sea Containers London; Greater London; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Dinner and drinks for guests

6 complimentary nights a year at Lore/

Employee discounts

Free meals on duty

Health and wellness benefits

Ride-to-Work

Job summary

Sea Containers London on the South Bank is seeking an In-Room Dining Server to join us on a part-time basis. You will deliver food and drinks to guest rooms, ensure every order is presented beautifully, and reflect the warm, distinctive service our hotel is known for.

You’ll work closely with the kitchen and wider Food & Beverage team, stay calm in a fast-paced environment, and build genuine connections with guests to create memorable experiences.

Qualifications

• Previous hospitality experience or strong attitude and personality matters.
• Friendly, approachable and confident when interacting with guests.
• Excellent attention to detail and pride in work.
• Ability to stay calm and organized in a fast-paced environment.

Responsibilities

• Delivering food and beverages to guest rooms promptly and professionally.
• Ensuring every order is accurate and beautifully presented.
• Creating genuine connections with guests and providing warm, personalised service.
• Setting up and clearing in-room dining orders efficiently and discreetly.
• Working closely with the kitchen, restaurant and wider Food & Beverage team.
• Responding to guest requests and resolving issues quickly and positively.
• Maintaining high standards of cleanliness, presentation and food safety.

Skills

Hospitality experience

Customer service

Team player

Attention to detail

Job description

A lifestyle Hotel based on London’s eccentric South Bank. With over 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.

In-Room Dining Server (Part Time)

We’re looking for a friendly, confident and guest-focused In-Room Dining Server to join our team on a part-time basis. The In-Room Dining Server is responsible for delivering food and drinks to our guests' rooms, ensuring every order is presented beautifully, and every interaction reflects the warm, distinctive service our hotel is known for.

What you’ll be doing

• Delivering food and beverages to guest rooms promptly and professionally.
• Ensuring every order is accurate, beautifully presented and meets our standards.
• Creating genuine connections with guests and providing warm, personalised service.
• Setting up and clearing in-room dining orders efficiently and discreetly.
• Working closely with the kitchen, restaurant and wider Food & Beverage team.
• Responding to guest requests and helping to resolve any issues quickly and positively.
• Maintaining high standards of cleanliness, presentation and food safety at all times.

We’re looking for someone who

• Has a genuine passion for hospitality and delivering exceptional guest experiences.
• Is naturally friendly, approachable and confident when interacting with guests.
• Has excellent attention to detail and takes pride in their work.
• Can remain calm and organised in a fast-paced environment.
• Is a great team player with a positive, can-do attitude.
• Has previous hospitality, restaurant or hotel experience - although attitude and personality are just as important.
• Is flexible and comfortable working a variety of shifts, including evenings, weekends and holidays.

Salary: £12.71 p/h + service charge + benefits

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Discounts in our spa and cinema
• Contribution towards Health - Cash Plan
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties
• Employee assistance programme