Night Auditor

Leaf Hospitality; Blackburn; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Bed & Breakfast stays across leaf HOSP

Food & beverage discounts

Employee Assistance Programme

Job summary

leaf HOSPITALITY is seeking a reliable Night Auditor to support overnight operations at our Blackburn-area hotel. The role combines guest service on the reception with key overnight administrative and financial tasks to prepare for a successful day ahead.

You will manage late check-ins, respond to guest inquiries, complete night audit procedures, reconcile transactions, and ensure accounts are accurate while upholding brand standards and Hamptonality culture.

Qualifications

• Experience in hospitality or front desk environments.
• Strong numerical and administrative skills.
• Excellent communication and guest service abilities.

Responsibilities

• Deliver night audit procedures and end-of-day financial reports.
• Welcome guests, manage late check-ins and support early departures.
• Respond to guest enquiries professionally and efficiently.
• Reconcile daily transactions and prepare reports in line with procedures.
• Ensure guest accounts and financial records are accurate.
• Conduct regular security and safety checks throughout the hotel.
• Support overnight operations and prep for the next day.

Skills

Hospitality experience

Front Office

Guest service

Numerical skills

Communication

Independent work

Problem solving

Job description

Night Auditor

This stylish hotel is off the M65, ideally located on the border of Hyndburn and Blackburn located within the Frontier Retail Park. Local attractions such as Blackburn's historic cathedral, the Blackburn Museum & Art Gallery, King George's Hall, and Blackburn Empire Theatre are only a 10-minute drive away. The hotel encompasses 150 bedrooms and has substantial parking available for big group bookings. The hotel has a friendly, upbeat, comfortable feel and embodies Hampton's culture of Hamptonality perfectly. Our team will welcome you with a bright smile and are multiskilled to support you on both the reception desk as well as in our lounge, bar, and during breakfast. There is a spacious lounge area where guests can enjoy a relaxing drink and some food, or they may choose to take advantage of the onsite gym. The spacious and friendly lounge area is the perfect setting to meet with your family, and friends, or to organise a small meeting with a client or colleagues.

Join Our Team

We're looking for a reliable and detail-focused Night Auditor to help deliver exceptional guest experiences while supporting the smooth overnight operation of the hotel.

This is a varied role where you'll combine guest service responsibilities with important overnight administrative and financial processes, helping to ensure the hotel is prepared for a successful day ahead.

If you're confident working independently, enjoy problem-solving and take pride in delivering great service, we'd love to hear from you.

Why Join Us?

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
• 50% food and beverage discount
• Employee Assistance Programme and wellbeing support
• Hapi discounts platform
• Long Service Recognition Awards
• Team Member recognition awards
• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
• Training and development opportunities

What You'll Be Doing

• Deliver exceptional guest service throughout the night
• Welcome guests, manage late check-ins and support early departures
• Respond to guest enquiries and requests professionally and efficiently
• Complete night audit procedures and end-of-day financial processes
• Reconcile daily transactions and prepare reports in line with company procedures
• Ensure guest accounts and financial records are accurate
• Conduct regular security and safety checks throughout the hotel
• Support the smooth running of the hotel during overnight shifts
• Ensure company, brand and legal standards are maintained at all times
• Help prepare the hotel for the following day's operation

What We're Looking For

• Previous experience in hospitality, Front Office, customer service or administration is desirable
• Strong attention to detail and accuracy
• Good numerical and administrative skills
• Excellent communication and guest service abilities
• Ability to work independently and make confident decisions
• Good organisational and problem-solving skills
• Reliable, professional and trustworthy approach
• Positive, proactive and guest-focused attitude

About leaf HOSPITALITY

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long‑term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.

Compensation: Minimum Wage