Night Audit & Guest Experience Leader

Courtyard by Marriott Sheffield-Front Office/Reception; Sheffield; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate up to £15.47

Discounted room rates

Birthday leave

Parental leave

Course sponsorship

30% F&B discount

Refer a Friend £250

Flexible working

Wagestream pay access

Employee assistance

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking a Nights Duty Manager for Courtyard by Marriott Sheffield. You will balance and reconcile nightly financials, support check-ins for late arrivals, and ensure security and a smooth guest experience.

The role requires experience in hospitality or finance, keen attention to detail, strong communication, and flexibility to work nights. Training in Opera PMS is provided; benefits include staff meals and diverse shift options.

Qualifications

• Experience in hospitality or finance roles with accounting knowledge.
• Strong attention to detail in financial reconciliation.
• Good communication and guest enquiry handling.
• Basic IT skills and familiarity with Opera PMS.
• Willingness to work night shifts.

Responsibilities

• Balance and reconcile daily financial transactions, including room revenue and F&B.
• Prepare end-of-day financial reports for management.
• Check in late arrivals and provide overnight front desk support.
• Conduct security checks to ensure guest and property safety.
• Collaborate with front office and accounting teams during night audit.
• Prepare handover notes for the day team.
• Lead nights room service operations and manage the night team.
• Ensure the hotel is set for the following day.

Skills

Hospitality experience

Finance experience

Attention to detail

Communication

Opera PMS

Night shift flexibility

Tools

Opera PMS

Job description

RBH Hospitality Management is seeking a Nights Duty Manager for Courtyard by Marriott Sheffield. You will balance and reconcile nightly financials, support check-ins for late arrivals, and ensure security and a smooth guest experience.

The role requires experience in hospitality or finance, keen attention to detail, strong communication, and flexibility to work nights. Training in Opera PMS is provided; benefits include staff meals and diverse shift options.