Night Audit & Front Office Specialist

Marriott Leeds; Leeds; On-site; GBP 19,000 - 27,000; Part time

Job summary

Leeds Marriott Hotel is seeking a Night Auditor to join our Front Office team. This 32-hour-per-week role involves overnight shifts across 4 days, delivering warm, professional guest service while balancing and closing the hotel's daily financials.

You will work independently, maintain accuracy, and support the morning team with handover and reporting. Prior Front Office or hotel experience is desirable, with strong numerical and communication skills.

Qualifications

• Front Office or hotel experience preferred.
• Strong numerical and administrative skills.
• A professional communicator with good interpersonal skills.
• Able to work independently and make appropriate decisions.
• Organised, reliable and able to prioritise tasks.
• Calm and positive under pressure in unexpected situations.
• Good computer skills and quick to learn hotel systems.

Responsibilities

• Welcome and assist guests throughout the night, providing a warm, professional service.
• Complete the night audit process accurately and in accordance with hotel procedures.
• Balance and reconcile daily financial transactions, including room charges and payments.
• Review and verify guest accounts for accuracy.
• Process overnight arrivals, departures and guest requests using the hotel PMS.
• Respond to guest enquiries and handle requests and complaints.
• Handle overnight telephone calls according to hotel standards.
• Monitor the hotel during the night to ensure safety and security.
• Carry out regular checks of public areas and report issues.
• Communicate important information to the morning team at handover.
• Prepare reports and documentation for the next day operations.
• Follow cash handling, security, health and safety procedures.
• Assist with other Front Office duties and support other departments as needed.

Skills

Front Office experience

Night Audit experience

Numerical skills

Attention to detail

Communication skills

Independent working

Organised

Tools

Hotel PMS system

Microsoft Office

Job description

Leeds Marriott Hotel is seeking a Night Auditor to join our Front Office team. This 32-hour-per-week role involves overnight shifts across 4 days, delivering warm, professional guest service while balancing and closing the hotel's daily financials.

You will work independently, maintain accuracy, and support the morning team with handover and reporting. Prior Front Office or hotel experience is desirable, with strong numerical and communication skills.