Night Audit & Guest Experience Lead

Hilton; Cobham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Travel perks

Food & beverage discount

Free meals on duty

Holiday allowance

Employee stock purchase

Job summary

Hilton Cobham is seeking an Assistant Night Manager to oversee overnight financial operations and deliver the light and warmth of hospitality, ensuring memorable experiences for every guest.

You will manage nightly audits, drive reconciliation, verify payment integrity, analyze processes to improve accuracy, support overnight operations, and develop the team to maintain a positive work environment.

Qualifications

• Passion for spreading warmth and hospitality.
• Integrity in all actions.
• Leadership and teamwork to drive outcomes.
• Ownership and accountability.
• Now-oriented, bringing urgency to moments.

Responsibilities

• Manage nightly audits and reconciliation.
• Drive financial reconciliation across departments.
• Ensure payment integrity and resolve discrepancies.
• Analyze reports to identify root causes and improve audits.
• Support overnight operations and handle guest issues.
• Inspire and develop the team with coaching.

Job description

Hilton Cobham is seeking an Assistant Night Manager to oversee overnight financial operations and deliver the light and warmth of hospitality, ensuring memorable experiences for every guest.

You will manage nightly audits, drive reconciliation, verify payment integrity, analyze processes to improve accuracy, support overnight operations, and develop the team to maintain a positive work environment.