Assistant Night Manager

Hilton; Watford; On-site; GBP 28,000 - 36,000; Full time

Job summary

Hilton in Watford is hiring an Assistant Night Manager to lead overnight financial operations and ensure a warm, seamless guest experience. You will oversee the nightly audit process, validate postings, and support our overnight team to resolve issues with precision.

The role requires strong analytical skills, attention to detail, and the ability to coach colleagues. Join Hilton to contribute to a renowned hospitality culture and help us deliver memorable stays around the clock.

Qualifications

• Experience performing nightly audits and reconciliations.
• Strong analytical and numerical abilities.
• Proven leadership and coaching skills.

Responsibilities

• Oversee nightly audits and reconciliation.
• Manage daily financial posting and reconciliation across departments.
• Verify accuracy of payment and card transactions; resolve discrepancies.
• Identify reporting anomalies and propose process improvements.
• Support overnight operations with guest issue handling and emergencies.
• Supervise and develop the team; monitor performance and coach staff.

Skills

Audits & controls

Team supervision

Guest experience

Financial reporting

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!

Job Description

As an Assistant Night Manager, you’re not just overseeing overnight financial operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Manage nightly audits and reconciliation: Oversee the nightly audit process, ensuring accurate financial reporting and adherence to internal controls
• Drive financial reconciliation: Ensure complete and accurate posting and reconciliation of the day’s financial activity across departments
• Ensure payment integrity: Verify accuracy of financial and credit card transactions and resolve complex discrepancies
• Analyze and improve processes: Identify reporting anomalies, assess root causes, and collaborate with department leaders to enhance audit accuracy
• Support overnight operations: Partner with the Night Manager to handle guest issues and assist in emergency situations as needed
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.