Night Audit & Front Desk Host — Guest Service Pro

Motel One Group; City of Edinburgh; On-site; GBP 20,000 - 28,000; Full time

Job summary

Motel One Group in Edinburgh is seeking a front desk professional to welcome guests, check in and support throughout their stay. You will work across shifts to ensure smooth service and guest satisfaction. Key tasks include handling bookings, performing nightly audit, processing payments, and coordinating with bar and restaurant teams.

Fluent English and a friendly, team-oriented approach are essential. Experience in hospitality is valued; training provided; opportunities for development in a

Qualifications

• Apprenticeship in hotel trade or experience in hotel/catering
• Excellent sense of quality and service, hosting skills
• Fluent English
• Team player and willingness to assist across departments

Responsibilities

• Prepare daily closing balances
• Deliver great customer service
• Cash transactions and cashing up
• Processing booking requests
• Night Audit
• Preparing for breakfast
• Building security checks
• Assisting with bar service

Skills

Customer service

English proficiency

Team player

Hospitality experience

Education

Apprenticeship in hotel trade

Job description

Motel One Group in Edinburgh is seeking a front desk professional to welcome guests, check in and support throughout their stay. You will work across shifts to ensure smooth service and guest satisfaction. Key tasks include handling bookings, performing nightly audit, processing payments, and coordinating with bar and restaurant teams.

Fluent English and a friendly, team-oriented approach are essential. Experience in hospitality is valued; training provided; opportunities for development in a