NHS Receptionist - Patient Care & Admin Specialist

University College London Hospitals; Chalfont St. Peter; On-site; GBP 27,000 - 29,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust is seeking a 1x Band 3 Receptionist at Chalfont Centre for Epilepsy, Buckinghamshire. The role entails managing the reception, handling referrals, and providing frontline administrative support to the Neurology team.

28 hours per week, on-site at Chalfont St Peter. The post requires GCSE English and Maths, and an NVQ3 in Business Administration or equivalent, plus experience in a busy admin setting and strong customer service,

Qualifications

• GCSEs including English and Maths.
• NVQ Level 3 in Business Administration or equivalent.
• Experience in an administrative environment.
• Understanding of confidentiality and data protection.

Responsibilities

• Manage reception area and support patient referral processes.
• Book and reschedule appointments using hospital systems.
• Provide administrative support to the Neurology team.

Skills

Administrative procedures

Confidentiality

Data protection

Customer service

Communication skills

Education

GCSE English and Maths

NVQ Level 3 in Business Administration / Customer Service / Healthcare Support Services or equivalent

Tools

EHRS system

Job description

University College London Hospitals NHS Foundation Trust is seeking a 1x Band 3 Receptionist at Chalfont Centre for Epilepsy, Buckinghamshire. The role entails managing the reception, handling referrals, and providing frontline administrative support to the Neurology team.

28 hours per week, on-site at Chalfont St Peter. The post requires GCSE English and Maths, and an NVQ3 in Business Administration or equivalent, plus experience in a busy admin setting and strong customer service,