Neurology Receptionist & Patient Services Coordinator

University College London Hospitals NHS Foundation Trust; Chalfont St. Peter; On-site; GBP 21,000 - 25,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust (UCLH) seeks an enthusiastic receptionist to join the Neurology team at the Chalfont Centre for Epilepsy in Buckinghamshire. You will manage the reception area, support admin processes and empower smooth patient pathways.

You will use the EHRS system to collate information, book and reschedule appointments, assist with RTT and slot utilisation, and deliver a high-quality administration service with excellent patient experience and customer

Qualifications

• Experience in front-desk reception and administrative tasks in a busy team is preferred.
• Strong written and verbal communication skills are essential.
• Ability to work autonomously with flexibility and to meet targets.

Responsibilities

• Manage the reception area for the Neurology team at the Chalfont Centre for Epilepsy.
• Assist with the referral process and patient pathways to ensure smooth patient journeys.
• Use EHRS and hospital systems to collate information, book/reschedule appointments, and respond to queries.

Skills

Reception duties

Administrative support

Communication

Organisational skills

Autonomy

Patient liaison

Job description

University College London Hospitals NHS Foundation Trust (UCLH) seeks an enthusiastic receptionist to join the Neurology team at the Chalfont Centre for Epilepsy in Buckinghamshire. You will manage the reception area, support admin processes and empower smooth patient pathways.

You will use the EHRS system to collate information, book and reschedule appointments, assist with RTT and slot utilisation, and deliver a high-quality administration service with excellent patient experience and customer